Press Button, Receive Bacon
I saw this post on Brand Spankin’ New, and I wanted to share this piece of usability design with you. The pictogram is shown on the face of a hand dryer. The problem with the design of the hand dryer is how does the designer express to a user how you might use a hand dryer. So, the designer uses pictograms to explain how to use the hand dryer, and the user sees it and the picture can have hundreds of interpretations such as “Press Button, Receive Bacon” which is a completely valid reaction, but not what was intended. My solution to this is just take the pictogram off and hope for the initial users to figure these things out. I honestly would not use a hand dryer until I saw how someone else has used the hand dryer. That’s how I learn, I guess. Of course, what if the first users mistake the device as a coffee warmer. That may be a problem.